Method and standards

The four standards

1. 1

   FinOps Framework

   The FinOps Foundation's method for managing technology spend as a regular business activity. We use its Inform, Optimize and Operate phases, and its Crawl, Walk, Run scale to show how mature each part of your spend management is.

2. 2

   FOCUS

   The FinOps Foundation's common layout for bills. We put every vendor's bill into it, so the amount invoiced, the real cost after discounts and the list price can be compared directly.

3. 3

   ISO/IEC 19770

   The international standard for tracking the software an organisation owns, installs and uses. We use it to compare the licences you own with the licences in use, and to make sure each AI seat is counted only once.

4. 4

   TBM

   Technology Business Management: the TBM Council's standard way to sort technology costs by what was bought, what job it does and who uses it, and its methods for sharing costs fairly.

How we handle your data

• You prepare and send the agreed data; it is covered by the contract, the confidentiality agreement and our data-handling terms.
• If you would rather not send staff names, you replace them with codes. We work and report only in codes, you keep the list of who is who, and we can help you set up the codes.
• We do each client's work in a separate workspace. Files are kept encrypted, in protected storage that only that workspace can reach.
• We use AI assistance. Your confidential data is processed only on our own machines and is never sent to cloud AI services.
• For very sensitive data: a remote workspace you provide, or a copy of our workspace to run on your own systems, agreed before the work starts and priced to match.
• On request, everything is deleted at the end, with a signed certificate of deletion: what was held, where, when and how it was destroyed, and by whom.